Family upset after ‘robot’ doctor informs patient he doesn’t have long to live

A California man’s family is upset after his life-threatening prognosis was delivered to him by a doctor, by means of a robotic.

On March 3, a nurse wheeled a robotic into the ICU of 78-year-old Ernest Quintana at Kaiser Permanente Medical Center emergency division in Fremont, California, their granddaughter, Annalisia Wilharm, knowledgeable USA Today.

“The nurse came around and said the doctor was going to make rounds and I thought ‘OK, no big deal; I’m here,” said Wilharm.


What she didn’t anticipate was what occurred after the nurse opened the door.

Wilharm didn’t see a human being, nevertheless a machine with a video show display screen of a doctor. She knowledgeable USA Today the machine was there to inform her grandfather how the hospital had run out of environment friendly therapies.

According to KUTV, Wilharm said her grandfather couldn’t hear plenty of what the machine was saying, and they also saved needing it to repeat itself. It purchased to a level the place she had to inform her grandfather he was dying, because of he couldn’t hear what the robotic was saying.

Along with listening to factors, the robotic mainly knowledgeable Quintana “you might not make it home” said Wilharm.

“Devastated. I was going to lose my grandfather,” said Wilharm. “We knew that this was coming and that he was very sick. But I don’t think somebody should get the news delivered that way. It should have been a human being come in.”


She took a cellphone video of the encounter, which she lastly relayed to her mother and grandmother. Her mother, Catherine Quintana, was not utterly blissful after seeing the video.

“If you’re coming to tell us normal news, that’s fine, but if you’re coming to tell us there’s no lung left and we want to put you on a morphine drip until you die, it should be done by a human being and not a machine,” Catherine Quintana knowledgeable USA Today.

Wilharm wrote to USA Today that her grandfather Ernest died closing Tuesday.

“We offer our sincere condolences,” said Kaiser Permanente Senior Vice-President Michelle Gaskill-Hames. “We use video know-how as an appropriate enhancement to the care employees, and a fashion to carry further consultative expertise to the bedside.

Gaskill-Hames added the machine go to was a follow-up to earlier doctor visits. She says it did not alternate earlier conversations with victims and family members.

“The use of the term ‘robot’ is inaccurate and inappropriate,” she exclaimed. “This secure video technology is a live conversation with a physician using tele-video technology, and always with a nurse or other physician in the room to explain the purpose and function of the technology. It does not, and did not, replace ongoing in-person evaluations and conversations with a patient and family members.”

According to Wilharm, the medical workers knowledgeable her the robotic is “coverage” and “what we do now.”

Their family hopes they will overview these insurance coverage insurance policies and the best way they break life-threatening info to dying victims.

“I do not need this to occur to anybody else. It simply should not occur,” Catherine Quintana said.

Be the first to comment on "Family upset after ‘robot’ doctor informs patient he doesn’t have long to live"

Leave a comment

Your email address will not be published.